Testimonials

Advanced Customer Services is a results driven company and we love feedback on our clients’ success. We feel that strong testimonials are one of the best ways to show we do a superior job. Hear what some of our customers have to say!


I would be happy to recommend ACS to any prospective client. After working at DialAmerica, the largest independently owned call center in the US, I served as the third party call center manager for Hello Direct for 4 years. During my tenure there, I personally visited and vetted over 20 call centers and placed work in 6. (I wish I had known your group then.)

In my current role at MarketChord, I consult with companies to help improve every sales and marketing “Touch”. My clients have included large and small companies like National Geographic, Baudville, Danielson Designs, CU net, Idville, Nuance software, Kronos, Gar Products etc.

Whenever my clients have a need for outsourced phone sales, I recommend ACS. I am pleased to say that I am VERY happy with the performance of the programs I have placed with you. Not only are your sales reps representing my clients professionally, their sales stats exceed expectations. Most importantly, ACS’s account management and IT teams have been extremely receptive and responsive to my ever-changing scripts, data transfer needs, recording requests etc.

I will certainly be placing more work with you on the current campaigns and I look forward to recommending you to all of my consulting clients.

Sincerely,

Tom Lacroix
VP Client Services
Marketchord