Call Center Services For Your Business
Marketing Programs – Sales – Customer Service
SERVICES
What We Do
Call Center Services
- Multiple locations
- Inbound Calls
- Outbound Calls
- Sales
- Service
- B2B and B2C
Extended Service Plans
Turn-key sales and marketing for your Extended Service Plans.
Customer support and scheduling of repair service.
Fulfillment
- Warehousing
- Shipping
- Order Processing
-
Service Requests
Service Sentry
Automated system follow up for service calls and tracking customer feedback.
Increase your customer retention.
Digital Program Options
- Emails
- eCommerce Solutions
- Social Media
- Data Base Marketing Integration
Lead Generation
Programs that use a combination of our call center and marketing services to generate leads for your business.
Approach
Professional Contact Center Services
You need a comprehensive, coordinated, team backed by the best in marketing services to support and grow your business! That’s what we do.
We Create Fully Integrated Solutions So You Can Focus On Your Business
Get Started Call Now 888-928-1988TESTIMONIALS
What People Are Saying
I would be happy to recommend ACS to any prospective client. After working at DialAmerica, the largest independently owned call center in the US, I served as the third party call center manager for Hello Direct for 4 years. During my tenure there, I personally visited and vetted over 20 call centers and placed work in 6. (I wish I had known your group then.)
In my current role at MarketChord, I consult with companies to help improve every sales and marketing “Touch”. My clients have included large and small companies like National Geographic, Baudville, Danielson Designs, CU net, Idville, Nuance software, Kronos, Gar Products etc.
Whenever my clients have a need for outsourced phone sales, I recommend ACS. I am pleased to say that I am VERY happy with the performance of the programs I have placed with you. Not only are your sales reps representing my clients professionally, their sales stats exceed expectations. Most importantly, ACS’s account management and IT teams have been extremely receptive and responsive to my ever-changing scripts, data transfer needs, recording requests etc.
I will certainly be placing more work with you on the current campaigns and I look forward to recommending you to all of my consulting clients.
We want to hear from you!
Office
150 Kirts Blvd.
Troy, MI 48084
Office Hours
M-F: 9am – 5pm
Call Center 24/7
Call Us
(888) 928-1988