Privacy Policy

Privacy Policy

Effective Date: July 22, 2025

This Privacy Policy describes how Advanced Customer Services (“we,” “us,” or “our”) collects, uses, and shares information when you visit and interact with our website, acscontact.com (the “Site”).

1. Information We Collect

We collect information from you when you voluntarily provide it to us through forms on our Site. This includes:

• Contact Us Information: When you use our “Contact Us” form, we may collect your name, email address, and any message you choose to provide.

• Job Application Information: When you apply for a job through our Site, we may collect your name, contact information (email address, phone number, mailing address), resume, cover letter, and any other information you submit as part of your application.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Respond to Inquiries: We use your “Contact Us” information to respond to your questions, comments, complaints and requests.

• To Process Job Applications: We use your job application information to evaluate your qualifications for employment, contact you regarding your application, and manage our recruitment process.

• To Improve Our Services: We may use aggregated or de-identified information to understand how our Site is used and to improve our website and services.

3. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following limited circumstances:

• With Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you (e.g., website hosting, email communication services). These service providers are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.

• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency request).

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Site of any such change in ownership or control of your personal information.

4. Data Security

We implement reasonable security measures to protect the information we collect from unauthorized access, use, or disclosure. However, no internet transmission or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

5. Your Choices

• Accessing and Updating Your Information: If you have submitted personal information to us and would like to review, update, or correct it, please contact us using the information below.

• Opting Out: You may opt out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails. Please note that we may still send you non-promotional messages, such as those related to your job application or an inquiry you made.

6. Children’s Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page and update the “Effective Date” at the top of the policy. We encourage you to review this Privacy Policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Advanced Customer Services
150 Kirts Blvd., Suite E
Troy, MI 48084
888-928-1988